FAQs

I’m looking for a specific truck part but I can’t find it on your webshop?

No problem! Simply follow the Request a Part link on our homepage and fill in your details, or call / email our sales team and they will be able to help.

Do you ship internationally?

Yes we do. For orders that require shipping to outside of the UK please call our sales team on: +44 (1653) 668090 or email: sales@vtp-uk.com to place your order.

What are your opening times?

Our sales office is open Monday - Friday 8am-5.30pm, and Saturdays 8am-12pm

You can order via our website 24/7

Can I get FREE delivery?

We offer free delivery on orders over £100*. Click here to see our delivery terms.

Can I collect my parts directly from you?

Yes, just select Click & Collect at the checkout

How do I create an account?

On a computer: Click on the Register button at the top right of every page on our website and fill in your details

On Mobile: Click on the Menu button on the top left of the screen, and then click on Account, Register and fill in your details

I’ve created an account but haven’t received my confirmation email yet?

Emails can take up to 24 hours. In the meantime if you need to place an order please contact our sales team

How do I contact your sales team?

Phone: 01653 668090

Email: sales@vtp-uk.com

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